Dell EMC Unity:配置代理后面的 ESRS(用户可纠正)

Summary: Configure-ESRS-behind-Proxy 错误代码0x6400bbe

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Symptoms

Dell EMC Unity 上的新 ESRS 配置。

无法在 HTTP 代理服务器后面的 Dell EMC Unity 上配置 ESRS。

从 ESRS 日志文件 (/EMC/CEM/log/eVE/var/log/esrs/connectivityreport.log) — 代理开始请求身份验证,但代理服务器响应ERR_CACHE_ACCESS:
INFO 2016-11-18 01:25:08057 c.e.e.c.s.ConnectivityReportServiceImpl 响应:需要 HTTP/1.0 407 代理身份验证 [服务器:squid,日期:Fri, 18 Nov 2016 01:25:06 GMT , Content-Type: text/html, Content-Length:1358, expires:Fri, 18 Nov 2016 01:25:06 GMT , x-squid-error:ERR_CACHE_ACCESS_DENIED 0, Proxy-Authenticate:NTLM、X-Cache:来自 ClientSiteProxy 的 MISS, X-Cache-Lookup:NONE from ClientSiteProxy:3128,Connection: close]
INFO 2016-11-18 01:25:08,057 c.e.e.c.s.ConnectivityReportServiceImpl Time taken:103
INFO 2016-11-18 01:25:08,057 c.e.e.c.s.ConnectivityReportServiceImpl avgPingTime:25,0
INFO 2016-11-18 01:25:08057 c.e.e.c.s.ConnectivityReportServiceImpl 调用 populateConnectivityBean: host esr3gduprd03.emc.comport:443
INFO 2016-11-18 01:25:08057 c.e.e.c.s.ConnectivityReportServiceImpl 闩锁计数为 7
INFO 2016-11-18 01:25:08,058 c.e.e.c.s.ConnectivityReportServiceImpl Time taken:103

Cause

代理服务器请求身份验证,这会阻止 Dell EMC Unity 通过代理服务器访问 *.emc.com。

Resolution

列入白名单的 *.emc.com 地址,以绕过代理服务器上的身份验证。然后不再从代理获取ERR_CACHE_ACCESS_DENIED。

Affected Products

Dell EMC Unity Family

Products

Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 450F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 550F, Dell EMC Unity 600, Dell EMC Unity 650F , Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC Unity Hybrid, Dell EMC UnityVSA Professional Edition/Unity Cloud Edition ...
Article Properties
Article Number: 000052595
Article Type: Solution
Last Modified: 17 Oct 2025
Version:  4
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