VxRail：Windows VM 間歇性關機。
Summary: Windows 虛擬機器 （VM） 因啟動過期或無效而關閉電源
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Symptoms
Windows VM 間歇性關機。
Vmware.log 檔案位於執行 VM 之主機的 vmfs/volumes 中，顯示客體作業系統已啟動關閉電源。
記錄項目可能如下所示：
2020-04-29T11:55:47.259Z| vcpu-0| I125: PIIX4: PM Soft Off. Good-bye. 2020-04-29T11:55:47.259Z| vcpu-0| I125: Chipset: Issuing power-off request... 2020-04-29T11:55:47.259Z| vcpu-0| A100: ConfigDB: Setting softPowerOff = "TRUE"
Cause
可使用 wlms 由於 Windows 未啟用，服務會定期啟動關閉電源。
在虛擬機器上查看 Windows 事件檢視器時，會顯示下列錯誤：
Event ID 1074: The process C:\Windows\system32\wlms\wlms.exe (VM_NAME) has initiated the shutdown of computer VM_NAME on behalf of user NT AUTHORITY\SYSTEM for the following reason: Other (Planned) Reason Code: 0x80000000 Shutdown Type: shutdown Comment: The license period for this installation of Windows has expired. The operating system is shutting down.
Resolution
使用有效的產品金鑰啟用 Windows VM 可解決此問題。
Article Properties
Article Number: 000062449
Article Type: Solution
Last Modified: 14 Aug 2025
Version: 5
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