VxRail：Windows 虚拟机间歇性关机。
Summary: Windows 虚拟机 （VM） 因激活到期或无效而关闭
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Symptoms
Windows 虚拟机间歇性关机。
Vmware.log文件位于运行虚拟机的主机上的 vmfs/volumes 中，显示来宾作系统启动了关闭电源。
日志条目可能如下所示：
2020-04-29T11:55:47.259Z| vcpu-0| I125: PIIX4: PM Soft Off. Good-bye. 2020-04-29T11:55:47.259Z| vcpu-0| I125: Chipset: Issuing power-off request... 2020-04-29T11:55:47.259Z| vcpu-0| A100: ConfigDB: Setting softPowerOff = "TRUE"
Cause
而 wlms 由于 Windows 未激活，服务会定期关闭电源。
在虚拟机上查看 Windows 事件查看器时，会显示以下错误：
Event ID 1074: The process C:\Windows\system32\wlms\wlms.exe (VM_NAME) has initiated the shutdown of computer VM_NAME on behalf of user NT AUTHORITY\SYSTEM for the following reason: Other (Planned) Reason Code: 0x80000000 Shutdown Type: shutdown Comment: The license period for this installation of Windows has expired. The operating system is shutting down.
Resolution
使用有效的产品密钥激活 Windows VM 可解决此问题。
Article Properties
Article Number: 000062449
Article Type: Solution
Last Modified: 14 Aug 2025
Version: 5
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