Avamar: Det gick inte att licensiera om ett rutnät: FEL: avmaint: licens: server_exception(MSG_ERR_NOTSTARTED)

Summary: När verktygsnoden har bytts ut visar licensinstallationen ERROR: avmaint: license: server_exception(MSG_ERR_NOTSTARTED). Problemet beror på att tjänsten Avamar Services Control Daemon (ASCD) inte körs på noden. ...

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Symptoms

Följande fel uppstår under licensinstallationen efter att verktygsnoden har bytts ut:

ERROR: avmaint: license: server_exception(MSG_ERR_NOTSTARTED)

Cause

Tjänsten Avamar Services Control Daemon (ASCD) ligger nere på Avamar Utility Node.

Resolution

  1. Logga in på Avamar-verktygsnoden som admin.
  2. Kontrollera att ASCD-tjänsten inte körs. Följande kommando genererar inga utdata om ASCD-tjänsten är nere. Om tjänsten körs slutar du använda den här lösningen 
    ps -ef |grep ascd |grep -v "grep"
  3. Starta om ASCD: 
    ascd start

Exempel på utdata:

ulimit -S -c 0; ascd.bin --hfsport=27000 --probefile=/usr/local/avamar/var/probe.xml --sysdir=/usr/local/avamar/etc --windir=/usr/local/avamar/etc/gsan-maint-scripts --keyfile=/usr/local/avamar/etc/license.xml --elmkeyfile=/usr/local/avamar/etc/license.lic --scanfile=/usr/local/avamar/etc/serverlogscanners.xml --sysconfigdbfile=/usr/local/avamar/var/sysconfigdb.xml --logfile=/usr/local/avamar/var/ascd.log --errlogfile=/usr/local/avamar/var/err.log >> /usr/local/avamar/var/ascd.out 2>&1 &
  1. Kontrollera att ASCD-tjänsten körs: 
    ps -ef |grep ascd |grep -v "grep"

Exempel på utdata:

admin    69990     1  0 01:09 ?        00:00:00 ascd.bin --hfsport=27000 --probefile=/usr/local/avamar/var/probe.xml --sysdir=/usr/local/avamar/etc --windir=/usr/local/avamar/etc/gsan-maint-scripts --keyfile=/usr/local/avamar/etc/license.xml --elmkeyfile=/usr/local/avamar/etc/license.lic --scanfile=/usr/local/avamar/etc/serverlogscanners.xml --sysconfigdbfile=/usr/local/avamar/var/sysconfigdb.xml --logfile=/usr/local/avamar/var/ascd.log --errlogfile=/usr/local/avamar/var/err.log
admin    69991 69990  0 01:09 ?        00:00:00 ascd.bin --hfsport=27000 --probefile=/usr/local/avamar/var/probe.xml --sysdir=/usr/local/avamar/etc --windir=/usr/local/avamar/etc/gsan-maint-scripts --keyfile=/usr/local/avamar/etc/license.xml --elmkeyfile=/usr/local/avamar/etc/license.lic --scanfile=/usr/local/avamar/etc/serverlogscanners.xml --sysconfigdbfile=/usr/local/avamar/var/sysconfigdb.xml --logfile=/usr/local/avamar/var/ascd.log --errlogfile=/usr/local/avamar/var/err.log
  1.  Tillämpa den nya licensen:  
    avmaint license /tmp/ --ava

Additional Information

Se sidan 173 i Avamar-administrationsguiden för detaljerad information om hur du tillämpar en licens på ett Avamar-rutnät.

Affected Products

Avamar Server

Products

Avamar Server
Article Properties
Article Number: 000064097
Article Type: Solution
Last Modified: 03 Mar 2026
Version:  9
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