VNX: Received error code "7167803f SP BMC 0 BIST(Built In Self Test) Fault detected"(Dell EMC Correctable)

Summary: VNX: Received error code "7167803f SP BMC 0 BIST(Built In Self Test) Fault detected"(Dell EMC Correctable)

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

SP log intermittently logging these FAN fault messages followed by a fault cleared message.

SP log:         

07/13/2016 00:10:06 N/A                  (7167803f)SPA BMC 0 BIST(Built In Self Test) Fault detected. Reason: Fan 0 Test2 Failure, Fan 1 Test2 Failure, Fan 2 Test2 Failure, Fan 3 Test2 Failure, Action: Re.   0000040004002c00d30400003f8067e13f8067e100000000000000000000000000000000000000007167803f                           espkg     
                     
07/14/2016 00:00:16 N/A                  (71670063)SPA BMC 0 BIST(Build In Self Test) fault cleared.   00 00 04 00 06 00 2c 00 d3 04 00 00 63 00 67 61 63 00 67 61 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 71 67 00 63                            espkg   

Cause

Engineering is investigating this issue and this KB article will be updated as additional information comes to hand.

Resolution

Perform a health check on the VNX array using either options and replace any faulted hardware found from running health check.

Option 1 - Using Unisphere

  1. Launch Unisphere and navigate to "System > Hardware > Storage Hardware".
  2. Click on "+" next to "Fans" under Bus 0 Enclosure 0 to view the enclosure fan status.
kA2j0000000kDHVCA2_2_0



Option 2 - Using USM (Unisphere Service Manager)

  1. Launch USM and navigate to "Diagnostic".
  2. Click on "Verify Storage System" to start health check.
kA2j0000000kDHVCA2_2_1


Unisphere Service Manager (USM) can be downloaded from the support site from the VNX/VNXe Family product section.

Note: Contact the Dell EMC Customer Support Center or your service representative for technical assistance and quote this article number if require further assistance.

Additional Information

This "7167803f SP BMC 0 BIST(Built In Self Test) Fault detected.
Reason: Fan 0 Test2 Failure, Fan 1 Test2 Failure, Fan 2 Test2 Failure, Fan 3 Test2 Failure, Action: Re." is benign fault and only on VNX 2, this issue will be address in future VNX Block OE R33 code releases.

Affected Products

VNX2 Series

Products

VNX2 Series, VNX/VNXe
Article Properties
Article Number: 000080039
Article Type: Solution
Last Modified: 15 Sept 2025
Version:  3
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