Article Number: 000152776
Windows 10: The Spring 2020 update will not support NFC/Contactless log in on Precision & Optiplex desktops
Summary: Information on a security change coming with the Microsoft Windows 10 Spring 2020 update (Build.2004).
Article Content
Symptoms
Symptom
An owner of one of the following systems in the US may find that since updating to the Windows 10 build 2004 (Spring 2020 Update) operating system, they can no longer login via a contactless card.
Microsoft has advised that Windows Hello will not support the CDF (Companion Device Framework) application from Windows 10 build 2004.
Affected systems
| OptiPlex | Precision Fixed Workstation |
|---|---|
| OptiPlex 7050 MT | Precision 3430 Tower |
| OptiPlex 7050 SFF | Precision 3430 XL Tower |
| OptiPlex 7060 MT | Precision 3431 Tower |
| OptiPlex 7060 SFF | Precision 3630 Tower |
| OptiPlex 7070 MT | Precision 3630 XL Tower |
| OptiPlex 7070 SFF | Precision 5820 Tower |
| OptiPlex XE3 | Precision 7820 Tower |
| Precision 7920 Tower | |
| Precision 5820 XL Tower | |
| Precision 7820 XL Tower | |
| Precision 7920 XL Tower |
Cause
N/A
Resolution
Solution
If your business currently requires the use of a NFC (Near-Field Communication)/Contactless card then you will have to consider one of the following options:
- Do not Update to Windows 10 build 2004.
- Change your login method to another solution, such as a password, pin, biometrics, or contact card.
Article Properties
Affected Product
OptiPlex 7050 Tower, OptiPlex 7050 Micro, OptiPlex 7050 Small Form Factor, OptiPlex 7060 Tower, OptiPlex 7060 Micro, OptiPlex 7060 Small Form Factor, OptiPlex 7070 Tower, OptiPlex 7070 Micro, OptiPlex 7070 Small Form Factor, Optiplex XE3
, Precision 3430 XL Small Form Factor, Precision 3630 XL Tower, 5820 XL Tower, 7820 XL Tower, 7920 XL Tower, Precision 3430 Small Form Factor, Precision 3431, Precision 3630 Tower, Precision 5820 Tower, Precision 7820 Tower, Precision 7920 Tower
...
Last Published Date
05 Jul 2023
Version
4
Article Type
Solution