VPLEX: How to collect director logs manually

Summary: This article provides a detailed, step-by-step guide on collecting director logs. It is specifically tailored for scenarios where these logs are not included in the collect-diagnostics log collection or when only the logs from the directors are required. ...

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Instructions

Issue: Collect Diagnostics were collected from the VPLEX, yet the director logs are missing from the logs or only the director logs are needed.

 

Purpose:

  1. How to collect the director logs when they are not collected with the VPLEX Collect-Diagnostics or when only the director logs are needed.
  2. How to tar the director logs once they have been collected.


Instructions:

1. Access the VPLEX management server for the cluster you will be collecting the director logs from.

2. ssh as root to the director(s) you need to collect the logs from.
   
     Example:

     service@ManagementServer:~> ssh root@128.221.252.35
     Last login: Fri Sep 27 22:15:48 2019 from 128.221.252.33
     VPLEX
     service@director-1-1-a:~ #


3. Change directory (cd) to the /var/log directory of the director you are on.

     Example:    

 service@director-1-1-a:~ # cd /var/log
     service@director-1-1-a:/var/log #


4. Next "tar" all the files under the /var/log directory by running the command shown below.
    Note: For the purpose of the example in this article we will use dir1-1-a as the director name.    

 tar cvzfp <directorname.tar.gz> * 

     (the asterisk is a wildcard to copy everything)

     Example:     

director-1-1-a:/var/log # tar cvzfp dir1-1-a.tar.gz *
     acpid
     boot.msg
     boot.omsg
     cimomlog.txt
     cimomlog.txt.0
     cimomlog.txt.1
     ...
     director-1-1-a:/var/log #


5. To check that the tar file is there run the long list, ' ll ', command as follows:
      ll *.tar*

      Example:      

director-1-1-a:/var/log # ll *.tar*
      -rw-r--r-- 1 root root 87375791 Oct 10 15:41 dir1-1-a.tar.gz

 

6. SCP the tar.gz file up to the management server's  /tmp directory from the director as follows, be sure to use the internal IP (eth2) address for the management server you are on, cluster-1, 128.221.252.33 or cluster-2, 128.221.252.65. You will be prompted for the service account password before the file can be transferred up. 

 scp <name.tar.gz> service@128.221.252.65:/tmp/. 


      Example:    

director-1-1-a:/var/log # scp dir1-1-a.tar.gz service@128.221.252.65:/tmp/.
    Password:
    dir1-1-a.tar.gz                                                                         100%   83MB  41.7MB/s   00:02
    director-1-1-a:/var/log #


7. Once the director /var/logs files have been tar'd and scp'd to the management server, on the same director, cd to the /core directory.

     Example:     

director-1-1-a:/var/log # cd /cores
     director-1-1-a:/cores #


8. Run the ' ll ' command to see what files are in this directory.

    Example:    

director-1-1-a:/cores # ll
    total 65428
    -rw------- 1 root root  1222336 May  2 14:37 fast_trace
    drwx------ 2 root root    16384 Jun  1  2015 lost+found
    drwxr-xr-x 2 root root     4096 Feb 28  2018 nsfw-trace
    -rw------- 1 root root 64909936 Sep 27 01:54 tracebufferDumpFast
    -rw------- 1 root root    96216 Sep 27 01:55 tracebufferDumpSlow
    -rw------- 1 root root   655416 Sep 27 01:56 tracebufferDumpUdcom


9. Repeat the steps 4, 5 and 6, only name the tar.gz file <directorname>_cores.

10. Once the steps above have been done for all directors the files were needed from, open WinSCP or FileZilla and copy the files from the management server to your computer.

 

11. After all the needed tar.gz files have been saved to your computer from each director go back to each director(s) tar'd files under the /var/log and /cores directories and remove them to conserve space on the partitions on each director.

 Example:

  For the /var/logs directory:       

rm dir1-1-a.tar.gz

     

 For the /cores directory

 rm dir1-1-a_cores.tar.gz

Products

VPLEX for All Flash, VPLEX VS2, VPLEX VS6
Article Properties
Article Number: 000158476
Article Type: How To
Last Modified: 16 May 2025
Version:  3
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