NVP vProxy：虚拟机备份失败，并显示“Error received from vProxy =”-400：请求缺少要备份的虚拟磁盘的列表。”
Summary: 虚拟机 （VM） 的备份失败，NetWorker 备份操作日志中显示以下消息：无法在 vProxy“VPROXY-NAME”上启动备份：Received an HTTP code: 400， libCURL 消息："", vProxy message: “Error received from vProxy =”-400：请求缺少要备份的虚拟磁盘的列表。”.........“VirtualDisks”：[]，“独立磁盘”：[{“标签”：“硬盘 1”，“密钥”：2000}，{“标签”：“硬盘 2”，“密钥”：2001}] ...
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
NetWorker VMware Protection (NVP) 集成已通过 vProxy 设备进行配置。备份操作失败，并记录了以下错误：
MM/DD/YYYY HH:MM:SS VM-NAME: Unable to start backup on vProxy 'VPROXY-NAME': Received an HTTP code: 400, libCURL message: "", vProxy message: "Error received from vProxy ="-400: Request is missing list of virtual disks to backup.". ", url: "https://VPROXY-NAME:9090/api/v1/BackupVmSessions", body: "{"Config":{"SessionId":"","LogTag":"@(#) Build number: 127","IdleTimeout":300,"LogLevel":"INFO","AcceptedLanguage":"en","TransportModeRequested":"hotadd:nbd","Parallelism":1,"UseCbt":true,"AutoEnableCbt":true,"AutoRepairCbt":true,"VimServerRef":{"HostName":"VCENTER-NAME","UserName":"USER-NAME","UserPassword":"****","TcpPort":0,"HypervisorMode":"vSphere"},"VmSpec":{"Name":"VM-NAME","VmMoref":"VM-MOREF","VirtualDisks":[],"IndependentDisks":[{"Label":"Hard disk 1","Key":2000},{"Label":"Hard disk 2","Key":2001}],"CustomFieldName":"Last EMC vProxy Backup","CustomFieldValue":"Backup Server=NSR-NAME, Policy=POLICY-NAME, Workflow=WORKFLOW-NAME, Action=ACTION-...
...
removed
...
MM/DD/YYYY HH:MM:SS Final Summary of VMs:
MM/DD/YYYY HH:MM:SS 0 canceled backups
MM/DD/YYYY HH:MM:SS 1 failed backups
MM/DD/YYYY HH:MM:SS 0 successful backups
MM/DD/YYYY HH:MM:SS 0 waiting backups
MM/DD/YYYY HH:MM:SS 0 running backups
MM/DD/YYYY HH:MM:SS 0 savesets output to next action
MM/DD/YYYY HH:MM:SS Action backup vmware-vproxy 'ACTION-NAME' with job id 185235 is exiting with status 'failed', exit code 1
MM/DD/YYYY HH:MM:SS Action has finished with failures.
MM/DD/YYYY HH:MM:SS Total number of static VM's selected: 1.
MM/DD/YYYY HH:MM:SS No excluded VM's are present.
MM/DD/YYYY HH:MM:SS Total number of merged VM's obtained from static and dynamic association: 1.Cause
虚拟机包含不允许虚拟机快照的独立磁盘。vProxy 备份工作流需要虚拟机快照来保护虚拟磁盘数据。
Resolution
将虚拟机磁盘模式从“独立 ..”切换为“相关”。
警告：如果磁盘模式独立且无法更改的原因，请与虚拟机管理员核实。
- 登录到 vSphere Web Client。
- 使用独立磁盘导航到虚拟机并关闭虚拟机
- 右键单击虚拟机，然后选择 编辑设置 。
- 展开硬盘并将磁盘模式从 独立 更改为 相关 。
- 为虚拟机备份供电
- 为虚拟机运行新备份。
Additional Information
Affected Products
NetWorkerProducts
NetWorker SeriesArticle Properties
Article Number: 000189423
Article Type: Solution
Last Modified: 04 May 2025
Version: 5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.