NetWorker: Palvelinpalvelu ei käynnisty Linux-käyttöjärjestelmässä.

Summary: NetWorker-palveluita ei voi käynnistää, vaikka Linux-isännän Java-polku on päivitetty.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

  • NetWorker-palvelin on asennettu Linux-pohjaiseen käyttöjärjestelmään.
  • Java-päivitys tai NetWorker Runtime Environment (NRE) asennettiin.
  • NetWorker-palvelimen nsrd-prosessi ei käynnisty. Seuraava virhe tulee näkyviin.
[root@NSR_HOSTNAME ~]# systemctl start networker
Job for networker.service failed because the control process exited with error code. See "systemctl status networker.service" and "journalctl -xe" for details.
  • Journalctl -xe:n tulos osoittaa:

    -- Unit networker.service has begun starting up.
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: /nsr/authc/conf/installrc: line 1: /usr/lib/jvm/java-1.8.0-openjdk-1.8.0.332.b09-1.el7_
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: Error:
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: Unable to read consolidated JAVA_HOME from lgtoauthc.  Execute the
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: following script as root to configure lgtoauthc:
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: /opt/nsr/authc-server/scripts/authc_configure.sh
    May 25 09:54:15 NSR_HOSTNAME systemd[1]: networker.service: control process exited, code=exited status=1
    May 25 09:54:15 NSR_HOSTNAME systemd[1]: Failed to start EMC NetWorker. A backup and restoration software package..
    -- Subject: Unit networker.service has failed
    
     

Cause

NetWorker-todennuspalvelu ei pysty määrittämään JAVA_HOME-muuttujan määrittämää Java-polkua. Jos NetWorker-todennuspalvelu ei käynnisty, NetWorker-palvelinprosessi pysähtyy.

Resolution

  1. Kirjaudu NetWorker-palvelimeen SSH-yhteydellä.
  2. Vaihda pääkäyttäjäksi:
sudo su -
  1. Siirry NetWorkerin authc-komentosarjojen hakemistoon, cd /opt/nsr/authc-server/scripts.
  2. Suorita authc-palvelun määrityskomentosarja: 
/opt/nsr/authc-server/scripts/authc_configure.sh
 
HUOMAUTUS: Kun sinua pyydetään antamaan Java-polku, määritä jre-polku ; jos käytät NRE: tä, Java-polkua ei tarvitse määrittää.
  1. Käynnistä NetWorker-prosessi:
systemctl start networker

 

Additional Information

Esimerkki valmiista komentosarjasta:
[root@NSR_HOSTNAME ~]# cd /opt/nsr/authc-server/scripts
[root@NSR_HOSTNAME scripts]# /opt/nsr/authc-server/scripts/authc_configure.sh

Specify the directory where the Java Standard Edition Runtime Environment (JRE) software is installed [/opt/nre/java/latest]:

The installation process will install an Apache Tomcat instance.
For optimum security, EMC NetWorker Authentication Service will
use a non-root user (nsrtomcat) to start the Apache Tomcat instance.
If your system has special user security requirements, ensure that proper
operational permissions are granted to this non-root user (nsrtomcat).
Please refer to NetWorker Installation Guide.

The Apache Tomcat will use "NSR_HOSTNAME" as the host name.
The Apache Tomcat will use "9090" as the port number.

The NetWorker Authentication Service requires a keystore file to configure encryption and to provide SSL support.

EMC recommends that you specify a keystore password that has a minimum of six characters.

Do you want to use the existing keystore /nsr/authc/conf/authc.keystore [y]?

Specify password for the existing keystore:
The install will use the existing certificate "emcauthctomcat" for Apache Tomcat.
The install will use the existing certificate "emcauthcsaml" for Authentication Service.

Creating the installation log in /opt/nsr/authc-server/logs/install.log.

Performing initialization. Please wait...

The installation completed successfully.
 

Affected Products

NetWorker
Article Properties
Article Number: 000200199
Article Type: Solution
Last Modified: 25 Nov 2025
Version:  5
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