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Data domain Virtual Edition (DDVE) Health check tool

Summary: This health check tool is designed to triage common and performance issues reported for DDVE system.

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Article Content


Instructions

This health check tool is designed to triage following common and performance issues reported for DDVE system.

Common issues observed on DDVE:
  •  Poor backup write/read Performance
  •  DDFS may hung and restart with RPC timeout issue
  •  DDFS restarts during file system clean (GC)
  •  Problem is preventing filesystem from running
  •  Certificate issue
  •  ROOTDISK issues
  •  System headswap
  •  System Recovery 

How this tool helps to triage above issues 

  • VM/Instance information
  • Current Alerts on system
  • DDFS Panic history
  • GC Configuration
  • Metadata Disk Information/Performance
  • For On-premises 
  • Block Storage Performance 
  • For Active Tier on Object Storage (ATOS)
  • Object Storage Performance
  • Checks for known DDFS issues
  • Checks for System Workload
  • File Distribution
  • Certificate Issues

Report will include checkpoint for every DDVE component section with hint for any known issue and what are an additional triage steps are required


What next:

If DDVE system is showing one of above mentioned symptoms, please open support request with Dell Technology Support Team and provide support bundle from DDVE system to perform health check.

 

 

 

Article Properties


Affected Product

Data Domain, Integrated Data Protection Appliance Family

Last Published Date

14 Dec 2022

Version

7

Article Type

How To