Windows Server:RD Web 或 RD 网关错误 - 无法连接,因为网关服务器地址与证书不匹配
Summary: rdweb 和 rdgateway 的错误消息:您的计算机无法连接到远程计算机,因为远程桌面网关服务器地址和证书使用者名称不匹配。
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
问题:
错误信息:您的计算机无法连接到远程计算机,因为请求的远程桌面网关服务器地址与证书使用者名称不匹配。
RDweb 和 RDgateway 的名称不匹配的原因有多种。
图 1:名称和值对存储
原因:
问题可能是以下一个或多个项目:
- DNS 分区没有拆分分区。这意味着该域是
.local但 DNS 证书名称为.com。 - 为此,您为
domain.com并添加一个名为 remote 的新记录。将远程的 IP 地址放到 RD 网关服务器。 - 为 domain.com 创建新的主区域,并将记录远程放置在此区域中,IP 为
RDGATEWAY。
图 2:新建分区向导
- 公开 A 记录 (
godaddy) 的名称错误。您让 Remote 指向另一条记录,该记录随后指向notremote或其他名称。 - 价值
DefaultTSGateway缺少证书或证书绑定到Inetmgr.msc不一样。证书名称和 IIS 中使用的证书必须是相同的指纹。 - 如果证书具有多个名称,但所需名称不在列表中,则可能存在名称不匹配的情况,请在备用使用者名称字段下查看。
图 3:证书具有多个名称 — 备用名称。
如果名称不存在,则必须使用新的证书请求重新创建证书。DigiCert Windows 工具可用于制作请求文件,然后将请求发送到 godaddy 或其他提供商。
中间证书转到中间存储,另一个证书转到内部存储。
如果需要,请使用 DigiCert 工具修复证书(修复按钮)。
Affected Products
Microsoft Windows Server 2016, Microsoft Windows Server 2019, Microsoft Windows Server 2022, Microsoft Windows Server 2025Products
C Series, HS Series, Modular Infrastructure, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R540, PowerEdge R550, PowerEdge R570
, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R6715, PowerEdge R6725, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640
...
Article Properties
Article Number: 000210331
Article Type: How To
Last Modified: 21 May 2025
Version: 5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.