PowerProtect Data Manager: Kan ikke opprette lagringsenhet med feilkode CFG0001

Summary: Kan ikke opprette lagringsenhet med feilkode CFG0001

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Symptoms

Når du oppretter en ny policy, kan ikke opprettingen opprette lagringsenheten.

Fra brukergrensesnittet: 
CFG0001: xxx: Unable to configure the protection policy because of the following error: Failed to connect to PowerProtect DD System. errorNum: 5007 errorMessage: operation is not implemented
Fra jobbloggen: 
ddboost.log: 2023-08-11T23:15:17.931Z ERROR [] [pool-26-thread-1] [00000000-0000-4000-b000-000000000000][][][TRACE_ID:81a3388041e49793;JOB_ID:9ea4884359c07119][plc.id:2eab4e3d,asset.id:,pcs.id:] ddboost.log(52) -  severity:1 msg:[D688:7FF690077BA0] ddp_connect_with_config() failed, Hostname: xxx, Err: 5007-nfs ddp getinfo failed (nfs: Operation not supported) 
Bekreftet at det ikke er noe nettverksproblem, ikke noe sertifikatproblem, bruker allerede sysadmin til å legge til Data Domain (oppdagelsen fungerer fint).

Cause

Data Domain NFS-tjenesten er deaktivert.
DD System Manager viser deaktivert

Resolution

Klikk på "ENABLE" i Data Domain-grensesnittet for å aktivere NFSv3.

Affected Products

PowerProtect Data Manager, PowerProtect Software
Article Properties
Article Number: 000216695
Article Type: Solution
Last Modified: 18 May 2026
Version:  6
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