PowerProtect Data Manager：無法建立儲存裝置，錯誤代碼為CFG0001

Summary: 無法建立儲存裝置，錯誤代碼為 CFG0001

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

建立新原則時，無法建立儲存裝置。

從 UI： 
CFG0001: xxx: Unable to configure the protection policy because of the following error: Failed to connect to PowerProtect DD System. errorNum: 5007 errorMessage: operation is not implemented
從工作記錄： 
ddboost.log: 2023-08-11T23:15:17.931Z ERROR [] [pool-26-thread-1] [00000000-0000-4000-b000-000000000000][][][TRACE_ID:81a3388041e49793;JOB_ID:9ea4884359c07119][plc.id:2eab4e3d,asset.id:,pcs.id:] ddboost.log(52) -  severity:1 msg:[D688:7FF690077BA0] ddp_connect_with_config() failed, Hostname: xxx, Err: 5007-nfs ddp getinfo failed (nfs: Operation not supported) 
確認沒有網路問題，沒有憑證問題，已在使用 sysadmin 新增 Data Domain （探索運作正常）。

Cause

Data Domain NFS 服務已停用。
DD System Manager 顯示已停用

Resolution

在 Data Domain UI 上，按一下「ENABLE」以啟用 NFSv3

Affected Products

PowerProtect Data Manager, PowerProtect Software
Article Properties
Article Number: 000216695
Article Type: Solution
Last Modified: 18 May 2026
Version:  6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.