PowerProtect Data Manager:无法创建存储单元,错误代码为 CFG0001

Summary: 无法创建存储单元,错误代码为 CFG0001

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

创建新策略时,无法创建存储单元。

从 UI:
CFG0001: xxx: Unable to configure the protection policy because of the following error: Failed to connect to PowerProtect DD System. errorNum: 5007 errorMessage: operation is not implemented
从作业日志中:
ddboost.log: 2023-08-11T23:15:17.931Z ERROR [] [pool-26-thread-1] [00000000-0000-4000-b000-000000000000][][][TRACE_ID:81a3388041e49793;JOB_ID:9ea4884359c07119][plc.id:2eab4e3d,asset.id:,pcs.id:] ddboost.log(52) -  severity:1 msg:[D688:7FF690077BA0] ddp_connect_with_config() failed, Hostname: xxx, Err: 5007-nfs ddp getinfo failed (nfs: Operation not supported) 
已确认不存在网络问题、证书问题,并且已在使用 sysadmin 添加 Data Domain(发现工作正常)。

Cause

Data Domain NFS 服务处于禁用状态。
DD System Manager 显示已禁用

Resolution

在 Data Domain UI 上,单击“ENABLE”以启用 NFSv3。

Affected Products

PowerProtect Data Manager, PowerProtect Software
Article Properties
Article Number: 000216695
Article Type: Solution
Last Modified: 18 May 2026
Version:  6
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