VCF on VxRail 5.1.1 WLD Deployment Fails at Stage "Poll VxRail Dry Run or First Run To Complete"

Summary: VCF 5.1.1 with VxRail 8.0.210 WLD deployment fails at stage "Poll VxRail dry run or first run to complete"

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

WLD deployment fails at stage: 

Poll VxRail dry run or first run to complete

 

Picture of Poll VxRail dry run or first run to complete

VxRail dry run fails at stage "VxRail Manager Move to Storage Datastore" with error: 

Failed to run workflow instance. There is an unknown PSNT DExxxxxxxx. Provide the correct host PSNT

 

Picture of VxRail Cluster Configuration Failed 

 

dayone.log :

"2024-10-10 15:33:27,883" microservice.do-host "2024-10-10T15:33:27.243734775Z stderr F 2024-10-10T15:33:27.243Z <00000000000000000000000000000000> do-host [ERROR] <139814840984392> http_client.py get() (53): failed to GET https://[fe80::250:56ff:fe64:5c7b%eth1]:8086/api/PT/v1/host/agentinfo with error: HTTPSConn
ectionPool(host='fe80::250:56ff:fe64:5c7b%eth1', port=8086): Max retries exceeded with url: /api/PT/v1/host/agentinfo (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f292ce2f6a0>: Failed to establish a new connection: Socket error: timed out',))"
"2024-10-10 15:33:27,883" microservice.do-host "2024-10-10T15:33:27.29010926Z stderr F Exception in thread Thread-758:"

Cause

VxRail is trying to query the primary host using linzhi queries over IPv6. But the platform.conf is bound with IPv4.
Run the below command to verify:

[root@esx01:~] cat /etc/config/vxrail/platform.conf

[restservice]
bind = 192.168.0.1
 
 

Resolution

To resolve this issue, replace the bind IPv4 address with an IPv6 address in the platform.conf file.

vi /etc/config/vxrail/platform.conf

[restservice]
bind = ::

Save the changes and restart the platform service. 

#/etc/init.d/vxrail-pservice restart

Retry the failed Workload domain deployment task.

Affected Products

VxRail G Series Nodes, VxRail E560 VCF, VxRail E560F VCF, VxRail E560N VCF, VxRail G560 VCF, VxRail G560F VCF, VxRail P Series Nodes

Products

VxRail, VxRail Appliance Series, VxRail E Series Nodes, VxRail P570 VCF, VxRail P570F VCF, VxRail P580N VCF, VxRail S Series Nodes, VxRail S570 VCF, VxRail V Series Nodes, VxRail V570 VCF, VxRail V570F VCF
Article Properties
Article Number: 000237107
Article Type: Solution
Last Modified: 16 Oct 2024
Version:  1
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