Dell System Update: offering AMD SMBus Driver v5.12 as noncompliant despite update

Summary: Dell System Update (DSU) may keep offering a version 6.00.22 update for AMD SMBus Driver v5.12. This causes AMD Chipset v6.0.22 DUP to keep attempting to update while the host remains noncompliant. ...

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Symptoms

Dell System Update (DSU) may keep offering a version 6.00.22 update for AMD SMBus Driver v5.12. This causes AMD Chipset v6.0.22 DUP to keep attempting to update while the host remains noncompliant.

Cause

Inventory Collector component versions 24.06 and older within DSU are inventorying the AMD SMBus Driver as a separate updateable component even though its version 5.12 driver.

Inventory Collector marks AMD Chipset driver suite as updateable to 6.0.22, despite DUP already updating the AMD SMBus Driver component separately.

Resolution

This behavior has been fixed with Inventory Collector v24.09 to only inventory the main AMD Chipset version and no longer also identify the AMD SMBus Driver version separately.

To install Inventory Collector v24.09, connect the server to the Internet and run DSU again which automatically downloads the latest Inventory Collector and Catalog.

Affected Products

Poweredge C4140, PowerEdge C6400, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge HS5610, PowerEdge HS5620, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge M7701, PowerEdge M7725 , PowerEdge MX5016s, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R410, PowerEdge R415, PowerEdge R420, PowerEdge R420XR, PowerEdge R430, PowerEdge R440, PowerEdge R510, PowerEdge R515, PowerEdge R520, PowerEdge R530, PowerEdge R530xd, PowerEdge R540, PowerEdge R550, PowerEdge R610, PowerEdge R620, PowerEdge R630, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R6715, PowerEdge R6725, PowerEdge R710, PowerEdge R715, PowerEdge R720, PowerEdge R720XD, PowerEdge R730, PowerEdge R730xd, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R7725xd, PowerEdge R810, PowerEdge R815, PowerEdge R820, PowerEdge R830, PowerEdge R840, PowerEdge R860, PowerEdge R910, PowerEdge R920, PowerEdge R930, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T340, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, Dell System Update ...
Article Properties
Article Number: 000228147
Article Type: Solution
Last Modified: 14 Jul 2025
Version:  2
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