How to Get Support for Alienware Update

Affected Products:

• Alienware Update

Alienware Update is software that automatically updates critical fixes and important device drivers as they become available. This ensures that your Alienware personal computer has the most critical updates without you having to check online and install them yourself.

Supported brands:

• Alienware

Supported Operating Systems:

• Windows 10
• Windows 11

Device driver and application updates may help in the following areas:

• Performance improvements
• Expand compatibility
• Fix minor issues

Self-Help Options

Most technical information can be found by referencing the:

• Alienware Update Documentation
• Dell Knowledge Base

Self-Help Options

Most technical information can be found by referencing the Dell Knowledge Base.

To obtain support:

Technical Support

1. Go to https://www.dell.com/support/home.
2. To the right of the page, select Contact Support and then click either:
   • Contact Technical Support: If you have a Dell service tag available.
     
3. Click Enter service tag.
   
4. Type your Client (not server) Service Tag and then click Submit.
   
5. Confirm your model and Service Tag, and click Next.
   
6. From the drop-down menu, select Software and 3rd party applications and then click Next.
   
7. Select an available contact option.
   

Order Support

1. Go to https://www.dell.com/support/home.
2. To the right of the page, select Contact Support and then click either:
   • Contact Order Support: If you do not have a Dell service tag, and need assistance gaining access to the software.
     
3. Type your Order Number and then click Find My Order.
   
4. To the right of the page, click Contact Customer Support.
   
5. From the drop-down, select Missing Items.
   
6. Select an available contact option.