The NMMedi user interface keeps consuming memory when left opened and eventually causes backup failure

Summary: The NMMedi user interface keeps consuming memory when left opened and eventually causes backup failure.

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Symptoms

NetWorker Module for Meditech version 19.10 through 19.12.0.3, or 19.13.0.0 through 19.13.0.2.

NMMedi user interface is kept open for convenience for more than a month.

At one point, it caused the backup failure and in nsrmedisv.raw the following errors were reported:

0 8/14/2025 10:00:29 PM  1 0 0 29996 28904 0 nmmedi.proxy.local nsrmedisv NSR notice Not enough memory resources are available to process this command.
0 8/14/2025 10:00:29 PM  1 0 0 29996 28904 0 nmmedi.proxy.local nsrmedisv NSR notice Not enough memory resources are available to process this command.

Cause

NMMedi user interface slowly consumes memory and in one case that it consumes more than 40 GB over a period of a month and a half.

Resolution

Upgrade the NetWorker client and NetWorker Module for Meditech to on of the following releases (or later):

  • 19.12.0.4
  • 19.13.0.3

Workaround:

Keep the NMMedi user interface closed and open it when required.

Products

NetWorker Family, NetWorker, NetWorker Module, NetWorker Module for MEDITECH
Article Properties
Article Number: 000381236
Article Type: Solution
Last Modified: 16 Apr 2026
Version:  2
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