SRM: Cannot Enter Network Details for vApp OVF Deployment in vCenter 8.0.1

Summary: Network details cannot be entered due to a known issue on vCenter 8.0.1 when deploying the vApp OVF.

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Symptoms

There are no fields to enter IP addresses, gateway address, and network mask when attempting to deploy SRM using the vApp OVF file:
 
vSphere UI highlighting step 8 customizing template
Figure 1: vSphere UI showing step 8 customizing template
 
vSphere UI highlighting step 8 customizing template continued
Figure 2: vSphere UI showing step 8 customizing template continued

This issue only occurs on vSphere 8.0.1 and occurs regardless of SRM version.

Cause

This is a known issue on vCenter 8.0.1 where customized OVF or OVA templates are missing IP address fields. More information about this issue is in the VMware article Deployment of customized OVA on vCenter 8.0 is missing the IP address field under Networking section (93677) This hyperlink is taking you to a website outside of Dell Technologies.

Resolution

Resolution:
Per VMware article Deployment of customized OVA on vCenter 8.0 is missing the IP address field under Networking section (93677) This hyperlink is taking you to a website outside of Dell Technologies., this issue is expected to be addressed in a future version of vCenter. 

Workaround:
To work around this issue in SRM, follow the steps below to remove the vmw:qualifiers="Ip" attributes:
  1. Back up the OVF file:
SRM_[version]_4VM_vApp.ovf

Or

SRM_[version]_1VM_vApp.ovf

(file name varies with the version, for example SRM_4.9.1.0_4VM_vApp.ovf)
  1. Edit the OVF file using a text editor:
SRM_[version]_4VM_vApp.ovf

Or

SRM_[version]_1VM_vApp.ovf
  1. Find and remove all instances of the below attribute. For example:
Before removing: 
            <Property ovf:key="srm.network.gateway" ovf:type="string" ovf:userConfigurable="true" vmw:qualifiers="Ip">
After removing: 
            <Property ovf:key="srm.network.gateway" ovf:type="string" ovf:userConfigurable="true">
  1. Once the attribute is removed, save the changes and deploy the OVF in vCenter. The network fields should now be visible. 
NOTE: The attribute allows for the validation of IPv4 addresses during deployment, hence removing it eliminates the IPv4 validation. The virtual machines fail to power on if the field is left empty or if an invalid value is entered. Users must ensure that valid IP addresses are entered during the deployment.

Affected Products

SRM, SRM
Article Properties
Article Number: 000217328
Article Type: Solution
Last Modified: 14 Sept 2023
Version:  3
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