Dell Unity：显示 Not Connected 状态的 Secure Remote Services
Summary: Dell Unity：Secure Remote Services （ESRS） 显示“Not Connected”状态
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Instructions
更改管理接口 IP 地址后，EMC Secure Remote Services 显示“Not Connected”状态
Additional Information
按照以下步骤禁用然后重新启用 Secure Remote Services 服务。
2.单击 “Support Configuration”
3.单击“Secure Remote Services”
5.单击 “禁用”，然后单击“完成”按钮。
7.单击“集成”，然后单击“下一步”按钮，然后按照“Secure Remote Services 配置向导”指南完成作。
1.单击右上角的 “Update system settings” 图标。
2.单击 “Support Configuration”
3.单击“Secure Remote Services”
4.单击“更改”按钮。
5.单击 “禁用”，然后单击“完成”按钮。
6.通过单击“更改”按钮重新启用 Secure Remote Services。
7.单击“集成”，然后单击“下一步”按钮，然后按照“Secure Remote Services 配置向导”指南完成作。
8.Secure Remote Services 可能需要一些时间才能显示“Connected”状态。在 Secure Remote Services 显示“Connected”状态后，单击“Test”按钮以检查是否已创建呼叫总部。
注意
如需进一步的帮助，请联系戴尔支持并引用本文。
如需进一步的帮助，请联系戴尔支持并引用本文。
Affected Products
Dell EMC Unity FamilyProducts
Dell EMC Unity FamilyArticle Properties
Article Number: 000022670
Article Type: How To
Last Modified: 22 Oct 2025
Version: 7
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