Avamar: Virtual Edition (AVE): How to Identify the System ID required to Open a Support Case

Summary: How to find the systemid for Avamar Virtual Edition (AVE) when opening a Support case.

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Instructions

For an Avamar Virtual Edition (AVE), the command 'status.dpn' is used to collect the systemID:

root@abc:/home/admin/#: status.dpn
Mon Sep  5 15:56:35 KST 2022  [abc] Mon Sep  5 06:56:32 2022 UTC (Initialized Tue Nov 12 09:07:01 2019 UTC)
Node   IP Address     Version   State   Runlevel  Srvr+Root+User Dis Suspend Load UsedMB Errlen  %Full   Percent Full and Stripe Status by Disk
0.0  192.168.xx.xx 19.4.0-116  ONLINE fullaccess mhpu+0hpu+0hpu   3 false  14.98 15521 462946632   6.0%   6%(onl:677)  6%(onl:673)  6%(onl:674)  6%(onl:686)  5%(onl:675)  6%(onl:671)
Srvr+Root+User Modes = migrate + hfswriteable + persistwriteable + useraccntwriteable

System ID: xxxxx@xx:xx:xx:xx:xx:xx

All reported states=(ONLINE), runlevels=(fullaccess), modes=(mhpu+0hpu+0hpu)
System-Status: ok
Access-Status: full

Last checkpoint: cp.20220905010135 finished Mon Sep  5 10:03:46 2022 after 02m 11s (OK)
Last GC: finished Mon Sep  5 08:11:42 2022 after 09m 14s >> recovered 280.93 MB (OK)
Last hfscheck: finished Mon Sep  5 09:57:20 2022 after 41m 18s >> checked 1494 of 1494 stripes (OK)

Maintenance windows scheduler capacity profile is active.
  The maintenance window is currently running.
  Next backup window start time: Mon Sep  5 18:00:00 2022 KST
  Next maintenance window start time: Tue Sep  6 08:00:00 2022 KST

Affected Products

Avamar, Avamar Server, Avamar Virtual Edition
Article Properties
Article Number: 000220373
Article Type: How To
Last Modified: 04 Aug 2025
Version:  3
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