PowerStore: Stale Global Storage Discovery IP Check

Summary: This article describes the PowerStore alert for "Stale Global Storage Discovery IP Check."

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

A health check in the RxDefinitions package detects this issue. The alert 0x03700103 was raised for: 

"Detected stale IPs in the portal list of remote RTPs."

Screenshot of alert

Cause

During the PowerStore Add Appliance (AA) process, the Global Storage Discovery IP (GSIP) configured on the primary appliance is automatically propagated to the portal list of the newly added (secondary) appliance.  However, following a Non-Disruptive Upgrade (NDU) to version 4.x, if the GSIP is manually updated or reconfigured, the previous IP address is not automatically removed from the portal list on the secondary appliance.  This results in a stale GSIP entry, which can cause subsequent Add Appliance operations to fail.

 

Resolution

This issue is resolved in PowerStoreOS version 4.2

så de kan gennemgå den underliggende årsag til fejlen for at finde frem til den bedste handling. Mention this KB article ID to expedite processing.

Additional Information

See KB 000193518 PowerStore: RxDefinitions Issues Landing Page for more information about the health check mechanism, the RxDefinitions package, and a complete list of RxDefinitions alerts

 

Affected Products

PowerStore
Article Properties
Article Number: 000344909
Article Type: Solution
Last Modified: 08 Sep 2025
Version:  1
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