EBS OBS: Erros de rodízio de chaves SSH e como resolvê-los

Summary: Operações de rodízio de chaves SSH solucionando problemas

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Symptoms

A operação do console do usuário pode falhar com os seguintes erros ao tentar girar as chaves SSH no ECS e no ObjectScale:

User console version: 9.0.0.0-22872.32964d9c78
Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log
================================================================================
List SSH Keys
================================================================================
Status: FAIL
Time Elapsed: 22 sec
Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log
HTML log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/log.html
================================================================================
Messages:
Manually
================================================================================
Notes:
List SSH Keys Failed. See KB 000227137 for more details.
================================================================================

User console version: 9.0.0.0-22872.32964d9c78
Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log
================================================================================
Rotate SSH Keys
20240812 06:56:58.334: Check for new SSH Keys
Secure keys(ED25519) already present, if continued it will be refreshed.
Do you want to continue? [yes/no]: yes
20240812 06:57:42.879: | PASS (44 sec)
================================================================================
Status: FAIL
Time Elapsed: 1 min 10 sec
Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log
HTML log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/log.html
================================================================================
Messages:
Manually
================================================================================
Notes:
Rotate SSH Keys Failed. See KB 000227137 for more details.
================================================================================

Cause

Problemas de conectividade SSH da rede: A conectividade de rede ou SSH entre os nós ou com um VDC remoto pode estar indisponível.

Problema das chaves SSH: As chaves SSH existentes no VDC podem não ter sido configuradas corretamente.

Resolution

A porta SSH deve estar aberta entre o VDC em uma federação para permitir o rodízio de chaves.

Entre em contato com o suporte técnico do Dell ECS e do ObjectScale com os registros do nó a partir do qual o console foi executado se isso não resolver o problema:

/opt/emc/caspian/user-console/<timestamp>_run_Refresh_Certificates/

Affected Products

ECS, ObjectScale, ECS Appliance, ECS Appliance Hardware Series, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption, ObjectScale Appliance Software with Encryption, ObjectScale Appliance Software without Encryption , ObjectScale Appliance Series, ObjectScale Software Series ...
Article Properties
Article Number: 000227137
Article Type: Solution
Last Modified: 23 Jul 2025
Version:  5
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