MyDell Wake on Approach Cannot Work in Outdoor Backlight Environment
Summary: This article provides information about the Limitations of the "Wake On Approach" in an Outdoor backlight environment or natural light environment.
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Symptoms
Wake-on Approach Cannot Work in Outdoor Backlight Environment
The Wake On Approach (WOA)) detects the user's presence to wake the system and reach to the login screen. When the user works on an Outdoor backlight or Natural light background, it does not happen.
Affected systems
- MyDell
Cause
Outdoor backlight or natural light affects the camera sensor’s ability to detect the user's presence.
Resolution
This feature does not support the Outdoor Backlight Environment or Natural Light Background. The user should manually wake the system up and log in.
Affected Products
MyDellArticle Properties
Article Number: 000207804
Article Type: Solution
Last Modified: 23 Apr 2025
Version: 4
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