Avamar : la sauvegarde sur Data Domain échoue avec l’erreur « Calling DDR_WRITE returned result code :(5040) » en raison d’un manque d’espace dans /ddvar

Summary: Lors de l’exécution d’une sauvegarde à l’aide de Data Domain, une défaillance DDR_WRITE s’affiche.

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Symptoms

Lorsqu’Avamar tente d’écrire des données de sauvegarde sur Data Domain, le message suivant s’affiche dans le journal de sauvegarde avtar : 

2018-10-23 15:56:34 avtar Warning <18133>: av calling system(), returns nonzero message:DDRIO_Write::WriteToDDR: ddp_write failed
[17740] [140650922731280] Tue Oct 23 15:56:34 2018
    ddp_write() failed Offset 5619183198148, BytesToWrite 262144, BytesWritten 0 Err: 5040-connection no longer valid
 [17740] [140650874922768] Mon Oct 22 19:08:15 2018
    ddp_stat() failed, Path avamar-1475700979//STAGING/6c22570a0d708beb16ce687238d6b2b904d7451f/BACKUP-751DC7F5BA9D8652C34A2DA2ED0190F9EF6B9B01/temp.1.trace, Err: 5004-nfs lookup failed (nfs: No such file or directory)
 [17740] [140651005507344] Mon Oct 22 19:01:26 2018
    ddp_access() failed, Path avamar-1475700979/STAGING/6c22570a0d708beb16ce687238d6b2b904d7451f/BACKUP-751DC7F5BA9D8652C34A2DA2ED0190F9EF6B9B01, mode 0 Err: 5004-nfs lookup failed (nfs: No such file or directory)
2018-10-23 15:56:34 avtar Warning <18133>: Calling DDR_WRITE returned result code:(5040) calling system(), returns nonzero message:DDRIO_Write::WriteToDDR: ddp_write failed
[17740] [140650922731280] Tue Oct 23 15:56:34 2018
    ddp_write() failed Offset 5619183198148, BytesToWrite 262144, BytesWritten 0 Err: 5040-connection no longer valid
 [17740] [140650922731280] Tue Oct 23 15:56:34 2018

Cause

Le support Data Domain a identifié l’erreur suivante sur le système Data Domain :  
EVT-SPACE-00002: Core dump capability is now disabled due to lack of space in /ddvar.
 

Resolution

Contactez le support Data Domain pour demander de l’aide.  

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000035403
Article Type: Solution
Last Modified: 29 Jul 2025
Version:  4
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