Isilon: Node Firmware versions show in firmware status list
Summary:
When 'isi upgrade cluster firmware devices' shows for all columns instead of the installed firmware versions.
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Symptoms
isi upgrade cluster firmware devices shows the firmware version columns for all components in the cluster show <Unknown> <Unknown>.
Cause
This is triggered when the installed firmware package and the OneFS version that it is installed on are incompatible. There are two active branches of Node Firmware Package: the 10.x branch, which is compatible with OneFS 8.x, and the 11.x branch, which is compatible with OneFS 9.x. Installing the wrong branch on a OneFS version it is not compatible with causes this issue to appear.
Resolution
First off, determine whether the wrong Node Firmware Package for your OneFS version is installed. If so, uninstall it. Then:
- If the cluster to be updated is running OneFS 8.x, install the latest NFP 10.x version.
- If the cluster to be updated is running OneFS 9.x, install the latest NFP 11.x version.
Affected Products
Isilon, Isilon A100, Isilon A2000, Isilon F800, Isilon F810, Isilon Gen6.5, Isilon Gen6, Isilon H400, Isilon H500, Isilon H5600, Isilon H600, Isilon HD400, Isilon S210, Isilon X210, Isilon X410, PowerScale Archive A300, PowerScale Archive A3000
, PowerScale F200, PowerScale F600, PowerScale F900, PowerScale Hybrid H700, PowerScale Hybrid H7000
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Article Properties
Article Number: 000192587
Article Type: Solution
Last Modified: 12 May 2026
Version: 4
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