Printers displays one of the following errors:
- 042-324: IOT Belt Unit Motor Failure Error
- 042-330: IOT Fuser Fan Failure Error
- 042-700 or 142-700: IOT over Heat Stop/IOT over Heat Forced Half Speed Error
No cause information is available.
042-324: IOT Belt Unit Motor Failure Error
Belt Unit Motor failure is detected.
- Cycle power on the Printer.
- Turn the printer off.
- Wait 10 seconds.
- Turn the printer on.
- Determine if the issue still occurs.
If these steps do not correct the problem, contact Dell Technical Support.
042-330: IOT Fuser Fan Failure Error
MCU detects an error upon receiving error signal from the Fuser Fan.
- Cycle power on the Printer.
- Turn the printer off.
- Wait 10 seconds.
- Turn the printer on.
- Determine if the issue still occurs.
If these steps do not correct the problem, contact Dell Technical Support.
042-700 / 142-700: IOT over Heat Stop/IOT over Heat Forced Half Speed Error
042-700: Printing has been suspended because inside the printer is extraordinarily hot. Wait until the error message turns off with the power to the printer remained on.
142-700: The printing speed has decreased because inside the printer is extraordinarily hot. Do not start another printing job until the error message turns off.
- Cycle power on the Printer.
- Turn the printer off.
- Wait 10 seconds.
- Turn the printer on.
- Determine if the issue still occurs.
If these steps do not correct the problem, contact Dell Technical Support.