Dell Command Powershell Provider Software Error with the Latitude 7420

Summary: Information about an issue with Dell Command | PowerShell Provider (DCPP) version 2.7.2.1 failing when attempting to import the DellBIOSProvider module on to a Latitude 7420.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Affected Platforms:

  • Latitude 7420

Affected Products:

  • Dell Command | PowerShell Provider

When the command import-module DellBIOSProvider verbose is run, it fails once it reaches the line showing:

Performing operation New-PSDrive for the provider DellSmbiosProv

With an error stating:-

Unhandled Exception: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

Cause

The issue has been root caused to a specific attribute in DCPP version 2.7.2.1 and earlier versions.

Resolution

Update the DCPP software to version 2.9.0.69, A00 or later to resolve this issue.


Back to Top

Affected Products

Dell Command | Powershell Provider, Latitude 7420
Article Properties
Article Number: 000226229
Article Type: Solution
Last Modified: 13 May 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.