VxRail: Event Code: MYSTIC014089 and VXR014089
Summary: The intent of this article is to provide the proper course of action to take in case the notified mystic code MYSTIC014089, VXR014089 takes place.
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Symptoms
Error indicates: vSan health alarm "Basic (unicast) connectivity check (normal ping)".
Cause
Ping failure between the indicated nodes.
Resolution
See Broadcom article: vSAN Health Service - Network Configuration - vMotion: Basic Connectivity Check
If you need further assistance troubleshooting the issues above, contact Dell Technical Support or your Authorized Service Representative, and quote this Dell Knowledge Base article ID.
Affected Products
VxRail 460 and 470 Nodes, VxRail Appliance Family, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail E Series Nodes, VxRail P Series Nodes, VxRail S Series Nodes, VxRail Software, VxRail V Series Nodes
, VxRail VD Series Nodes
...
Article Properties
Article Number: 000032580
Article Type: Solution
Last Modified: 31 Dec 2025
Version: 5
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