NetWorker: NVP vProxy: FLR using vProxy host as target is not supported

Summary: Using the NetWorker VMware Protection (NVP) vProxy host as an FLR target is not supported. This KB provides an overview of a potential issue observed when using the vProxy host as a target. It also provides corrective action steps to prevent the vProxy from being selected during FLR target selection. ...

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Symptoms

A File Level Restore (FLR) of a Linux Virtual Machine (VM) is performed using NetWorker VMware Protection (NVP). An NVP vProxy host was being used as target machine for the FLR.
Target VM selection
Potential symptoms:
  • Mount operation fails returning an error message.
  • Mount operation succeeds, but browse error message is returned.
  • Mount operation succeeds, and no error is returned; however, Mountpoints, folders, files from the source VM are not listed during the "Select Files and Folders to Recover" stage.

Cause

Using the vProxy appliance as an FLR target is not supported.

Resolution

The vProxy appliance should not appear as a backup object or FLR target. Check the vProxy in VMware vSphere. The vProxy's Notes field should contain "This is Backup and Recovery vProxy Appliance." If the Notes field is empty, the vProxy is not ignored by vProxy backup/restore target operations. Ensure that the default Notes entry exists:
vProxy Notes entry in vSphere

With this set, you will not see the vProxy VM in the target selection window:
target selection

The VM FLR can be performed to the same host as the source, or another VM of the same OS type (Windows, Linux). It cannot be performed to the vProxy appliance. See the NetWorker VMware Integration Guide for additional FLR considerations and limitations.

Additional Information

Another issue may appear if the Notes field is not set correctly: NVP vProxy: vProxy Does Not Appear When Performing An Emergency Recovery

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000050172
Article Type: Solution
Last Modified: 14 Aug 2025
Version:  4
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