PowerProtect Data Protection Appliance, IDPA: Protection Storage Upgrade Procedure

See related articles:

• IDPA: Allowed Point Product Upgrades
• DSA-2025-139: Dell Technologies PowerProtect Data Domain Security Update for a Security Vulnerability
• PowerProtect Data Protection Series Appliances and IDPA: General Security Hardening Best Practices for IDPA version 2.7.7 and 2.7.8 (Log in as registered Dell Support user is required to view article) 
• IDPA 2.7.8 upgrade validation fails on Protection Storage prechecks (when DDOS 7.10.1.60 is applied before 2.7.8 upgrade)

Procedure to upgrade Protection Storage (DD) within IDPA:

It is recommended that this procedure only be followed for appliances that are already on IDPA version 2.7.8, as it also includes numerous security enhancements. If DDOS 7.10.1.60 has already been applied, and an administrator attempts to upgrade the IDPA to 2.7.8, see: IDPA 2.7.8 upgrade validation fails on Protection Storage prechecks

1. Download the Data Domain Operating System 7.10.1.60 upgrade RPM package:
   • 7.10.1.60-1161253.rpm (Log in as registered Dell Support user is required to view this document) 

   SHA256 Checksum 
   5573f4f2cb4d583758454dfedf16abc2b90bece0e8d1e1616c4aeebbee8451a5
   
   MD5 Checksum 
   84fb5634d74f1fd58d037e9c98316a87 

2. Ensure that there are no backups running on the Avamar server. Log in as admin and disable both scheduler and maintenance:

dpnctl stop sched,maint

3. Log in to the ACM dashboard with your credentials.
4. Use the Protection Storage System Manager UI link to log in into Data Domain (using sysadmin and common password credentials).

5. Ensure that there is no replication job running on the Data Domain.
6. Use the Maintenance > System menu from the DD System Manager.

7. Use the UPLOAD UPGRADE PACKAGE button to upload the package downloaded in step 1.

8. Select the uploaded RPM package and click the UPGRADE PRECHECK button.

9. After the precheck is successful, the dialog box (with the appropriate version) shows. If the precheck is unsuccessful, contact Dell Support for assistance.

10. Close the dialog box and select the package to PERFORM SYSTEM UPGRADE. Click OK to continue. 

11. After clicking the OK button, it shows the Data Domain upgrade progress.
    The upgrade happens in four stages:
    Pre-Check Upgrade Packages
    Install Upgrade Software
    Reboot System
    Finalize Upgrade
    
    Wait for the upgrade to complete. As the third stage of this process is to reboot the Data Domain, you are prompted to LOG IN to finalize the upgrade.
    
    As the Data Domain is rebooting at this stage it may be required to refresh the web page, although it should refresh on its own.

Once the Data Domain returns after reboot, the upgrade is complete. The new version is shown in the ACM dashboard.

12. Restart the Avamar scheduler which was stopped in the step 2:

dpnctl start sched,maint