Connectrix Brocade: Commands returning "No chassis permission for the user admin" when ran by the default admin account.

Summary: Why are some commands returning "No chassis permission for the user admin" when run by the default admin account?

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The following message is returned when running some chassis level commands by the default admin account:

sw0:FID128:admin> sshutil delknownhost -all
sshutil: No chassis permission for the user admin

If a second local account is created with admin privileges, the same command is successful for that user.

Cause

Due to an issue with an internal file in FOS, the default admin account is unable to run certain commands which result in a message of "No chassis permission for the user admin". If there are other switches in the same fabric as the impacted switch that is not exhibiting the behavior, the distribute command can be ran on the working switch to push the settings to the impacted switch.

Resolution

The following example pushes the Password Database and Password Configuration Policy to the switch with a domain ID of three.
 

#distribute -p PWD -d "3"


If all switches in the fabric are impacted by the issue, Technical support must be engaged to create a serviceshell session in order to run the passwddefault command on one of the impacted switches.

Once performed, the distribute command can then be ran on the recovered switch to push the working configuration to the other switches in the fabric.

Affected Products

Connectrix B-Series
Article Properties
Article Number: 000228618
Article Type: Solution
Last Modified: 20 Sept 2024
Version:  1
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