Unisphere for PowerMax: Unisphere UI Lists Remote Arrays but not Local Arrays. Symcli Lists Both Local and Remote Arrays
Summary: Unisphere UI lists only remote arrays but not local arrays. Symcli lists both local and remote arrays.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Unisphere for PowerMax UI lists only remote arrays but not local arrays. However, from
Ran
Found that the array had both
symcli we can list both local and remote arrays.
C:\>symcfg list S Y M M E T R I X Mcode Cache Num Phys Num Symm SymmID Attachment Model Version Size (MB) Devices Devices 000197XXXXX Local PowerMax_8000 5978 880640 4 5440 000197YYYYY Local PowerMax_8000 5978 880640 14 4476 000197ZZZZZ Local VMAX950F 5978 1939456 2 5004 000196******* Remote VMAX200K 5977 446464 0 3879Tried logging in with multiple Admin users including smc but no changes:
Ran
syminq and verified arrays have gatekeepers configured.
Found that the array had both
symacl and symauth enabled.Cause
Symacl access permission issueResolution
See article Solutions Enabler: Symcli commands fail with error "Symmetrix access control denied the request" for resolution of
Once
symacl access permission issue.
Once
symacl issue is resolved, we can discover local arrays on the Unisphere UI.Affected Products
Solutions Enabler, Unisphere for PowerMaxArticle Properties
Article Number: 000204042
Article Type: Solution
Last Modified: 11 Jul 2024
Version: 3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.