Data Domain: System Manager Clicking "BROWSE" does not bring up file explorer
Summary: When attempting to upload an RPM file using the Data Domain System Manager UI, clicking "BROWSE" does nothing. The expected response is having File Explorer appear, enabling selection and upload of the upgrade file. This situation is more of a nuisance. ...
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
Certain Network Browsers are slightly more particular when trying to upload a file(Pressing BROWSE).
DD System Manager -> Maintenance -> System -> Upload Upgrade Package:
During the writing of this KB, the following was observed:
During testing, below were the following versions:
DD System Manager -> Maintenance -> System -> Upload Upgrade Package:
During the writing of this KB, the following was observed:
- In Chrome clicking "BROWSE" any spot seems to bring up Windows Explorer.
- In Firefox clicking "BROWSE", any spot besides upper left, brings up Windows Explorer.
- In Microsoft Edge clicking "BROWSE", click once and the "No File Chosen" is displayed. Hover the Mouse, over the Right side of "BROWSE"
During testing, below were the following versions:
- DD2500 v6.1.2
- Desktop: Windows 11
- Firefox 115.1.0esr
- Chrome 116.0.5845.96
- Edge 115.0.1901
Affected Products
Data Domain, DD OS 6.2, DD OS 7.0Article Properties
Article Number: 000216848
Article Type: How To
Last Modified: 09 Jan 2024
Version: 3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.