Controlled Folder Access Blocking Dell Software in Windows Temporary Folder

Resumen: This article contains information about a Windows Defender feature blocking Windows temporary folder access.

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Síntomas

You may receive a message from "Controlled Folder Access" that a Dell software tool (example: SSDUpdate.exe) has been blocked and the Dell software installation will not complete successfully.

Causa

Using the Controlled Folder Access feature of Windows Defender, this might include the temporary folder as a controlled folder to prevent malicious software writing into this folder.


Adding this folder blocks some firmware and driver updates from Dell.

Resolución

Controlled Folder Access Exception

You can add exceptions for Dell software so it is not blocked by "Controlled Folder Access." This can be done manually in the Controlled Folder Access Page of "Windows Settings" and even be deployed as a Group Policy Object.


For more information about configuring "Controlled Folder Access" exceptions: Configure and Validate Exclusions Based on File Extension and Folder Location External Link


If you have further questions about this article, contact Dell Technical Support.


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Productos afectados

Alienware, Inspiron, Legacy Desktop Models, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Legacy Laptop Models, Fixed Workstations, Mobile Workstations
Propiedades del artículo
Número del artículo: 000183984
Tipo de artículo: Solution
Última modificación: 18 Jul 2025
Versión:  4
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