Avamar: Symptom Code 22409 - A checkpoint validation (hfscheck) is overdue due to a disabled maintenance scheduler

Summary: Avamar: Symptom Code 22409 - A checkpoint validation (hfscheck) is overdue due to a disabled maintenance scheduler.

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Symptoms

The event may be generated when hfscheck has been running successfully daily.

Error messages received by High Priority Events, ConnectEMC (DialHome), or Events Management in the MCGUI:
  
22409 ERROR A checkpoint validation (hfscheck) of Avamar Server checkpoint data is overdue.

summary="A checkpoint validation (hfscheck) of Avamar Server checkpoint data is overdue."
type="ERROR"
code="22409"

Symptom: 22409, Desc: A checkpoint validation (hfscheck) of server checkpoint data is overdue

Cause

Maintenance activities have been disabled.
 

Resolution

1. Log in to the Avamar server using a putty session and load the admin keys. See Avamar: How to Log in to an Avamar Server and Load Various Keys for instructions on loading keys.


2. Using the "status.dpn" command, confirm that maintenance is disabled:

status.dpn

...
Maintenance windows scheduler capacity profile is active.
  WARNING: Scheduler is STOPPED.
  Next backup window start time: Thu Apr 17 00:00:00 2024 EDT
  Next maintenance window start time: Wed Apr 16 18:00:00 2024 EDT
 

3. Start the maintenance scheduler:
  
dpnctl start maint
Sample output:
  
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: No /usr/local/avamar/var/dpn_service_status exist.
dpnctl: INFO: Resuming maintenance windows scheduler...
dpnctl: INFO: maintenance windows scheduler resumed.

 
4. If the issue is still not resolved, return to Avamar: Symptom Code 22409 - A checkpoint validation (hfscheck) of server checkpoint data is overdue (Resolution Path)

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000162829
Article Type: Solution
Last Modified: 02 Oct 2024
Version:  5
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