PowerEdge: Intel E2100-CCQDA2 Reboot Through IMC Causes Server Reboot
Summary: If the Intel Infrastructure Processing Unit (IPU) is rebooted through the Infrastructure Management Controller (IMC), the entire server reboots.
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Symptoms
If the Intel IPU is rebooted through the IMC while using the Management Interface Card (MIC), the entire server reboots.
This only occurs when accessing the IPU through the iDRAC console "connect dpu1."
This only occurs when accessing the IPU through the iDRAC console "connect dpu1."
Cause
The IPU attempts to reboot, but when the reset fails, the driver clears the reset state as part of its error handling. This creates an issue because the driver relies on the reset state to schedule the statistics task.
Resolution
This issue is addressed in IPU software release 1.7.0. Update to the latest version to resolve it.
Affected Products
Intel PRO Family of AdaptersProducts
OEMR R760, PowerEdge R760, PowerEdge R770Article Properties
Article Number: 000226967
Article Type: Solution
Last Modified: 09 Jul 2025
Version: 4
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