Dell Unity: Call Home - neo14:60a37 FAST Cache Drives Predicted to Exceed End-of-Life

Summary: FAST Cache has drives that are predicted to exceed their drive specified endurance in less than X days with the same days remaining for End-of-Life (EOL).

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Symptoms

This is a warning that is generated when at least one disk in the FAST Cache is predicted to exceed end-of-life (EOL) thresholds in X days. 

Generic alert message text:

%2 has %3 drives predicted to exceed end-of-life thresholds within %4 to %5 days.


Dial home example:

Symptom Code: neo14:60a37
Description: FAST Cache has 1 drive(s) predicted to exceed end-of-life thresholds within 2 day(s).

Cause

FAST Cache has drives that are predicted to exceed their drive specified endurance in less than X days with the same days remaining for EOL.

Resolution

  • If there are spare drives available, the storage system automatically replaces the affected drives with no data loss when they reach end-of-life.
  • Replace affected drives when they reach end-of-life (EOL). 
  • For further assistance, or to replace the drives sooner than the OE algorithm, reach out to Dell Technical Support and reference the relevant Knowledgebase Article number.
    To expedite support, gather Unity Service Data Collects and provide them when a Service Request is opened.

Affected Products

Dell EMC Unity, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Hybrid
Article Properties
Article Number: 000054784
Article Type: Solution
Last Modified: 24 Oct 2025
Version:  6
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