DPA: The dpa.config file is not created on new DPA Agent installation

Summary: A new Data Protection Advisor (DPA) Agent install can miss the dpa.configuration file if a custom dpaagent_config.xml already exists in the directory, causing the installer to skip creating the file. ...

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Symptoms



After a new installation of a Data Protection Advisor (DPA) Agent, it is observed that the dpa.config file is missing from the installation.  This file is normally present and is required for the DPA Agent to function properly.

Cause

This is an issue caused by User error.

In the one instance where this was observed a User had created the DPA Agent directory structure and copied in a custom dpaagent_config.xml file into the directory.  The presence of the dpaagent_config.xml file in the directory caused the DPA Agent installer to skip over the dpa.config and other files normally created.

Resolution

The DPA product is functioning as designed.

Before installing the DPA Agent, ensure the DPA Agent directories (if they exist) are empty of all files.  If a custom file such as dpaagent_config.xml is required, it may be copied in after the DPA Agent installation.

Please contact Dell EMC Technical Support for further details or information.

Affected Products

Data Protection Advisor
Article Properties
Article Number: 000055104
Article Type: Solution
Last Modified: 09 Dec 2025
Version:  5
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