Dell APEX File Storage for AWS copy operations cannot resume after timing-specific pause

Summary: When a mobility copy operation for Dell APEX File Storage for AWS is paused less than 30 seconds after being started, that operation will change to a "Pausing" status and cannot be resumed. ...

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Symptoms

A paused mobility copy operation has a status of "Pausing" and does not transition to "Paused" nor can that operation be resumed.

 

Cause

Software issue

 

Resolution

Create a new mobility group and start a new copy operation.

 

Affected Products

APEX, PowerScale for Public Cloud (Legacy)
Article Properties
Article Number: 000227302
Article Type: Solution
Last Modified: 18 Sep 2025
Version:  6
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