Third-Party XMP Memory Does Not Support Overclocking in Alienware Command Center

Summary: This article provides information about overclocking is not supported when using third-party XMP memory in Alienware Command Center (AWCC).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Platforms:

  • Alienware Area51 AAT2250
  • Alienware Aurora ACT1250

The overclocking settings are available in AWCC, after installing third-party memory in Alienware laptops running an older BIOS. The overclocking settings are no longer available after updating the BIOS.

Old BIOS:

Overclocking settings in AWCC

  • Alienware Area51 AAT2250: Before 1.4.3
  • Alienware Aurora ACT1250: Before 1.4.2
    Overclocking settings in AWCC

After updating to the latest BIOS:

There is no overclocking setting in AWCC.

There is no overclocking setting in AWCC after updating BIOS

Cause

Dell computers do not support overclocking for third-party memory.

Resolution

This is working as designed. The computer only supports overclocking when using Dell qualified XMP memory.

Affected Products

Alienware Area-51 AAT2250, Alienware Aurora ACT1250, Alienware Command Center
Article Properties
Article Number: 000336267
Article Type: Solution
Last Modified: 15 Sep 2025
Version:  3
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