DPA: How to Increase Log Level for Troubleshooting

Summary: This article explains how to increase the log level for individual components in Data Protection Advisor (DPA) to assist with troubleshooting specific issues.

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Instructions

Use Cases:

  • Diagnosing component-specific issues in DPA
  • Insufficient logging information for troubleshooting failures or performance problems

Step 1: Access Logging Settings

  1. Log in to DPA
  2. Navigate to System Settings → Logging
  3. Locate the component for which you want to increase the log level
  4. Adjust the log level as required
  5. Click OK to apply changes

Example:

DPA Menu selection

Scroll and change the log level for the required component.

Logging level setting options

    Step 2: Component Details and Use Cases.

    1. Analysis Engine

    • Purpose: Performs rule-based analysis on collected data
    • Logging helps with:
      • Diagnosing rule execution failures
      • Identifying performance bottlenecks
      • Debugging custom analysis rules

    2. Configuration

    • Purpose: Manages system-wide settings and configurations
    • Logging helps with:
      • Troubleshooting configuration changes not taking effect
      • Identifying misconfigured parameters
      • Tracking updates to policies, roles, and user settings

    3. Listener

    • Purpose: Listens for incoming data from agents and external sources
    • Logging helps with:
      • Diagnosing data ingestion issues.
      • Identifying dropped or malformed packets.
      • Debugging agent communication problems.

    4. Publisher

    • Purpose: Publishes reports, alerts, and notifications
    • Logging helps with:
      • Troubleshooting failed report deliveries
      • Diagnosing email or dashboard publishing errors
      • Verifying scheduled report execution

    5. Recoverability Analysis

    • Purpose: Evaluates backup recoverability across systems
    • Logging helps with:
      • Identifying incomplete or failed backup jobs
      • Debugging recoverability rule failures
      • Verifying backup compliance status

    6. Reporter

    • Purpose: Generates and formats reports based on collected data
    • Logging helps with:
      • Diagnosing report generation failures
      • Debugging template or data-mapping issues
      • Identifying missing or corrupt report data

    7. REST API

    • Purpose: Enables external systems to interact with DPA over API
    • Logging helps with:
      • Debugging API authentication or access issues
      • Tracking API calls and responses
      • Identifying malformed requests or failed integrations

    Affected Products

    Data Protection Advisor
    Article Properties
    Article Number: 000390099
    Article Type: How To
    Last Modified: 13 Nov 2025
    Version:  1
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