下載裝置復原金鑰時,WebUI 上的 Dell Data Protection Enterprise Edition 或 Virtual Edition 內部錯誤

Summary: 嘗試從遠端管理主控台下載復原金鑰時,Web UI 會出現內部錯誤,或停止回應,且下載失敗。當要復原的電腦主機名稱以任何 mime 類型 (例如.au) 結束時,就會發生這種情況。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

受影響的產品:

  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Virtual Edition

Cause

不適用

Resolution

升級至 Dell 資料保護 |Enterprise Edition 或 Virtual Edition 至 v9.4.1.81 或更新版本。


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Affected Products

Dell Encryption
Article Properties
Article Number: 000131597
Article Type: Solution
Last Modified: 03 Aug 2023
Version:  9
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