下載裝置復原金鑰時,WebUI 上的 Dell Data Protection Enterprise Edition 或 Virtual Edition 內部錯誤
Summary: 嘗試從遠端管理主控台下載復原金鑰時,Web UI 會出現內部錯誤,或停止回應,且下載失敗。當要復原的電腦主機名稱以任何 mime 類型 (例如.au) 結束時,就會發生這種情況。
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Symptoms
受影響的產品:
- Dell Data Protection | Enterprise Edition
- Dell Data Protection | Virtual Edition
Cause
不適用
Resolution
升級至 Dell 資料保護 |Enterprise Edition 或 Virtual Edition 至 v9.4.1.81 或更新版本。
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Affected Products
Dell EncryptionArticle Properties
Article Number: 000131597
Article Type: Solution
Last Modified: 03 Aug 2023
Version: 9
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