下载设备恢复密钥时,WebUI 上的 Dell Data Protection Enterprise Edition 或 Virtual Edition 内部错误

Summary: 尝试从远程管理控制台下载恢复密钥时,Web UI 会显示内部错误或停止响应,并且下载失败。当要恢复的计算机的主机名以任何 mime 类型结尾(例如.au)时,可能会发生这种情况。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

受影响的产品:

  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Virtual Edition

Cause

不适用

Resolution

升级到 Dell Data Protection |Enterprise Edition 或 Virtual Edition 到 v9.4.1.81 或更高版本。


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Affected Products

Dell Encryption
Article Properties
Article Number: 000131597
Article Type: Solution
Last Modified: 03 Aug 2023
Version:  9
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