How to Get Support for Third-party Cloud Client Operating Systems

Summary: Learn more about how to obtain product support on third-party cloud client operating systems from eLux, IGEL, Microsoft, and Teradici.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Dell offers various products that can be used with third-party cloud operating systems. As these products are not sold or licensed by Dell, the product's vendor supports these software products. Dell is responsible for supporting any entitled hardware and BIOS for an impacted device.

Affected Products:

  • eLux operating system
  • Microsoft Point-of-Sale
  • Any operating systems that are not sold or licensed by Dell

Third-party Cloud Client Operating System Self-Help Options

Reference the following links to seek vendor support:

Affected Products

Wyse Software, Wyse Hardware
Article Properties
Article Number: 000190738
Article Type: How To
Last Modified: 15 Sept 2025
Version:  5
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