PowerFlex 3.0: VTree Migration Cannot Be Initiated And MDM Process Restart

Summary: "vtree" migration fails due to timeout.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

"vTree" migration fails due to timeout.

scli --migrate_vtree --volume_id 8b909f1e00000001 --destination_protection_domain_name PD00 --destination_storage_pool_name SSD00
Error: MDM failed command.  Status: A timeout occurred

The primary MDM process restarts

In the MDM events, the migrate_vtree command result error code is Illegal.

2020-05-21 13:51:06.403000:1934119:MDM_CLI_CONF_COMMAND_RECEIVED    INFO     Command migrate_vtree received, User: 'admin'. [15646155] Migrating vtree of volume : ID: 8b909f1e00000001 to StoragePool Name: SSD00 Protection Domain: PD00    Queue Position: Default
2020-05-21 13:51:11.418000:1934121:CLI_COMMAND_FAILED               WARNING  Command migrate_vtree was not successful. Error code: Illegal [15646155] 

The MDM logs a panic similar to the following.
 

21/05 14:35:26.924724 Panic in file /data/build2/workspace/ScaleIO-Common-Job@2/src/net/net_rpc.c, line 520, function netRpc_SendResponse, PID 30351.Panic Expression !(pMsg->msgSnd.rpcReq.context == 0) .

Scenario

One or more SDS from the migration source or target protection domains (PD) is disconnected from the system.

 

Impact

vTree migration cannot be initiated.

MDM process restart, possibly triggering an MDM primary role switchover

 

Root Cause

When vTree migration is initiated, the MDM checks whether all SDS in the source and target PD are connected.
Due to a software issue, this check is not complete.
By design, when an operation cannot be completed, the MDM process terminates itself.

 

Workaround

Prior to vTree migration initiation, manually confirm that all SDS in the source and target PD are connected.

 

Impacted Versions

PowerFlex OS versions lower than 3.0.1.1

 

Fixed in Version

PowerFlex OS 3.0.1.1

Products

PowerFlex rack, PowerFlex custom node, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex custom node , PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex rack connectivity, PowerFlex Software, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840 ...
Article Properties
Article Number: 000196786
Article Type: How To
Last Modified: 26 Nov 2025
Version:  4
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