Latitude 3140 Laptop Applying an Image using MDT Reports "Disk was not found" Error

Summary: The following article provides information about resolving an imaging error. The Latitude 3140 laptop reports the "Disk was not found" error when applying an image using the Microsoft Deployment Toolkit (MDT). ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

"Disk was not found" error reported when using the MDT tool to apply an image

 

A Latitude 3140 laptop or 2-in-1 owner may experience the "Disk was not found" error when applying an image using the Microsoft Deployment Toolkit (MDT).

This error appears if you purchase either your Latitude 3140 laptops or 2-in-1 with Universal Flash Storage (UFS).

Universal Flash Storage (UFS): This is a high-performance storage interface ideal for laptops that require low power consumption, high performance, and consistent reliability. (Full-duplex UFS provides for simultaneous read and write operations.)

Note: The same error does not appear if you purchase your Latitude 3140 laptops and 2-in-1 with embedded Multi-Media Card (eMMC) Storage.

 

Cause

Note: This article is internal only. Remember this when talking to the customer.
 

This issue is related to the version of Windows Preinstallation Environment (WinPE) that is available.

The current version of WinPE only supports deployment with an MDT build up to Windows 10 version 1809.

Resolution

You can find the most up-to-date information about this subject on the website of the tool's creator:

If you are seeing this error on your Latitude 3140, you can recover by using the Windows Assessment and Deployment Kit (ADK) with WinPE (version 10.0.22621.1).

Affected Products

Latitude 3140
Article Properties
Article Number: 000221575
Article Type: Solution
Last Modified: 01 Feb 2024
Version:  1
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