AppSync:尝试将新的 PowerMax 添加到 AppSync 时,收到一个弹出窗口,指出 getDeviceMaskingGroups 中存在异常

Summary: 使用 U4P 10.1.0.5(截至本文撰写之时为最新版本)的 10.1.0.2 PowerMax 无法添加到 AppSync。

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Symptoms

在添加 PowerMax 并继续到步骤 4 以指定组和池时,收到弹出错误,指出:
VMAX operation failed. Error: getDeviceMAskingGroups:: archwayexception:null
 
VMAX作失败。错误:getDeviceMAskingGroups:: archwayexception:null

AppSync 服务器日志将显示:
<date time>  ERROR [default task-1] [com.emc.archway.restapi.restresources.vmax.ManagedStorageSystemInstancesResource] [as-serv] [] 40f25299-1683-46ea-948c-5e7b51ee74d0->>> Exception Occurred: VmaxOperationException, Message: VMAX operation failed. Error: getDeviceMaskingGroups:: archwayexception :null

Cause

软件错误

Resolution

此问题存在修补程序。
在提出服务请求时,请留意本文。

Products

PowerMax
Article Properties
Article Number: 000225704
Article Type: Solution
Last Modified: 18 Sept 2025
Version:  2
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