PowerScale: OneFS: Missing SPN Alerts Without Matching SmartConnect Zone Name (SCZN)

Summary: Clusters are reporting AD server missing needed SPNs after a Superna Failover or Failback for Service Principle Names (SPN) that do match any cluster SmartConnect Zone Name.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

After a Superna Failover/failback process is done to designate the primary PowerScale cluster, you may see the following errors on the secondary cluster.

 

2.365102 10/21 09:26 I    0    729106         AD server missing needed SPN(s) HOST/eyeglasstest.example.org, HOST/eyeglasstest, nfs/eyeglasstest.example.org, nfs/eyeglasstest; try 'isi auth ads spn check EXAMPLE.ORG'

2.365089 10/21 09:11 I    0    729106         AD server missing needed SPN(s) HOST/eyeglasstest.example.org, HOST/eyeglasstest, nfs/eyeglasstest.example.org, nfs/eyeglasstest; try 'isi auth ads spn check EXAMPLE.ORG'
 

 

Upon investigation, you may find that the missing SPNs are not the same name as any of the network pool names on the secondary cluster. 

 

For example, if PowerScale clusterA shows the missing SPN alerts:

 

CLUSTER NAME: clusterA
 

SPN check reports the missing SPNs:

clusterA-1# isi auth ads spn check EXAMPLE.ORG
Possible missing SPNs:
          HOST/eyeglasstest.example.org
          HOST/eyeglasstest
          nfs/eyeglasstest.example.org
          nfs/eyeglasstest
Possible extra SPNs:
          nfs/igls-original-eyeglasstest
 

 

None of the network pool names match, shown by "isi network pools list -v." The missing SPN and network pool name must be an exact match. Other unrelated, similar names that contain part of the missing SPN do not count.

 

Network pools of clusterA:
 

clusterA-1# isi network pools list -v
                   ID: groupnet0.subnet0.pool0
             Groupnet: groupnet0
               Subnet: subnet0
                 Name: pool0
                Rules: rule0
          Access Zone: System
    Allocation Method: static
     Aggregation Mode: lacp
          Description: Initial 10gige-1 pool
      Firewall Policy: default_pools_policy
               Ifaces: 1:10gige-agg-1, 2:10gige-agg-1, 3:10gige-agg-1, 4:10gige-agg-1, 5:10gige-agg-1, 6:10gige-agg-1
            IP Ranges: 172.20.14.41-172.20.14.46
     IPv6 Perform DAD: No
     Rebalance Policy: auto
   SC Failover Policy: round_robin
        Static Routes: -
NFSv3 RDMA RRoCE only: No
   SC Suspended Nodes: -
    SC Connect Policy: round_robin
              SC Zone: d8fs14.example.org
  SC DNS Zone Aliases: igls-ignore-vlan14.example.org
            SC Subnet: subnet0
               SC TTL: 0
--------------------------------------------------------------------------------
                   ID: groupnet0.subnet1.Eyeglass_Pool
             Groupnet: groupnet0
               Subnet: subnet1
                 Name: Eyeglass_Pool
                Rules: -
          Access Zone: EyeglassRunbookRobot
    Allocation Method: static
     Aggregation Mode: lacp
          Description:
      Firewall Policy: default_pools_policy
               Ifaces: 1:10gige-agg-1
            IP Ranges: 172.20.15.6-172.20.15.6
     IPv6 Perform DAD: No
     Rebalance Policy: auto
   SC Failover Policy: round_robin
        Static Routes: -
NFSv3 RDMA RRoCE only: No
   SC Suspended Nodes: -
    SC Connect Policy: round_robin
              SC Zone: igls-original-eyeglasstest.example.org
  SC DNS Zone Aliases: igls-robot-oco.example.org
            SC Subnet: subnet1
               SC TTL: 0
--------------------------------------------------------------------------------
                   ID: groupnet0.subnet1.pool0
             Groupnet: groupnet0
               Subnet: subnet1
                 Name: pool0
                Rules: -
          Access Zone: prod
    Allocation Method: static
     Aggregation Mode: lacp
          Description:
      Firewall Policy: default_pools_policy
               Ifaces: 1:10gige-agg-1, 2:10gige-agg-1, 3:10gige-agg-1, 4:10gige-agg-1, 5:10gige-agg-1, 6:10gige-agg-1
            IP Ranges: 172.20.15.41-172.20.15.46
     IPv6 Perform DAD: No
     Rebalance Policy: auto
   SC Failover Policy: round_robin
        Static Routes: -
NFSv3 RDMA RRoCE only: No
   SC Suspended Nodes: -
    SC Connect Policy: round_robin
              SC Zone: igls-original.example.org
  SC DNS Zone Aliases: igls-prod.example.org
            SC Subnet: subnet1
               SC TTL: 0
 

 

When checking the new primary cluster, clusterB, you can find the SmartConnect Pool Name that matches the missing SPN. This is the SPN that is referenced in the alert on the secondary cluster, clusterA.  


CLUSTER NAME: clusterB
 

Production cluster that has that SPN + Pool Name on it:

clusterB-1# isi auth ads spn list EXAMPLE.ORG | grep -i eyeglasstest
SPN
----------------------------------------------------
nfs/eyeglasstest
nfs/eyeglasstest.example.org
HOST/eyeglasstest
HOST/eyeglasstest.example.org

The primary cluster's network pool name

clusterB-1# isi network pools list -v
                   ID: groupnet0.subnet1.Eyeglass_Pool
             Groupnet: groupnet0
               Subnet: subnet1
                 Name: Eyeglass_Pool
                Rules: -
          Access Zone: EyeglassRunbookRobot
    Allocation Method: static
     Aggregation Mode: lacp
          Description: Used for Eyeglass test failover
      Firewall Policy: default_pools_policy
               Ifaces: 1:10gige-agg-1
            IP Ranges: 172.29.28.5-172.29.28.5
     IPv6 Perform DAD: No
     Rebalance Policy: auto
   SC Failover Policy: round_robin
        Static Routes: -
NFSv3 RDMA RRoCE only: No
   SC Suspended Nodes: -
    SC Connect Policy: round_robin
              SC Zone: eyeglasstest.example.org  <<<<<<<<<<<<<<<<<<<
  SC DNS Zone Aliases: igls-robot-rco.example.org
            SC Subnet: subnet1
               SC TTL: 0

Cause

Superna uses the following command to add and remove SPNs. They also specify the machine account associated with the SPN in the AD domain. 

2025-02-04T09:33:03,953 SSH   /172.20.14.37  echo '[REDACTED]' | sudo -S -k -p "" isi auth ads spn  delete EXAMPLE.ORG HOST/eyeglasstest.example.org   --machine-account clusterA$  2>&1;echo 0

2025-02-04T09:33:05,568 SSH   /172.20.14.37  echo '[REDACTED]' | sudo -S -k -p "" isi auth ads spn  delete EXAMPLE.ORG HOST/eyeglasstest   --machine-account clusterA$  2>&1;echo 0

2025-02-04T09:33:07,180 SSH   /172.20.14.37  echo '[REDACTED]' | sudo -S -k -p "" isi auth ads spn  delete EXAMPLE.ORG nfs/eyeglasstest.example.org   --machine-account clusterA$  2>&1;echo 0
 

Introduced in OneFS 9.5.1.1, the "--machine-account" option from the "isi auth ads spn create/delete" command is not working as intended. A command with the flag set does not remove the extra SPNs from the secondary cluster when used. 

Resolution

The workaround is to manually delete the SPNs from the second cluster that is affected using that cluster's CLI. This must be done without the "--machine-account" option after Superna Failover/failback. The messages can also be safely ignored, as there is no need for the missing SPN on the secondary cluster without an associated SmartConnect Pool Name.

 

# isi auth ads spn delete <SPN name> --zone=<zone name>

Affected Products

Isilon, PowerScale OneFS

Products

Isilon Gen6.5
Article Properties
Article Number: 000285197
Article Type: Solution
Last Modified: 11 Aug 2025
Version:  2
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