iSM Install Button Removed from iDRAC UI Starting with Version 7.20.60.50

Summary: Starting with iDRAC version 7.20.60.50, the Integrated Dell Remote Access Controller (iDRAC) UI no longer includes the iSM install button on the iSM setup page. This change reflects the deprecation of the feature that previously allowed installation of iDRAC Service Module (iSM) using iDRAC. ...

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Symptoms

After upgrading to iDRAC version 7.20.60.50, the iSM Install button is no longer visible on the iSM setup page within the iDRAC UI:

screenshot showing missing button


Previous iDRAC versions display the iSM install button on the iSM setup page as shown below:

sreenshot showing previous version with button available

Cause

The development team has deprecated the functionality that uses the iDRAC storage partition to store the iSM DUP package. This change applies starting with iDRAC firmware version 7.20.60.50 and later. The feature is no longer supported in these versions.

Resolution

Use alternative installation methods for iSM:

  • Operating System-based installation:
    • For Linux environments, use the Dell Linux Repository:
  • For Windows environments, use OS DUP or package manager.
  • Remote deployment tools:
    • OpenManage Enterprise or other supported management solutions

Review existing scripts or automation to ensure compatibility with updated iDRAC versions.

Affected Products

iDRAC10 - 1.20.xx Series, iDRAC9 - 7.xx Series

Products

iDRAC9
Article Properties
Article Number: 000396891
Article Type: Solution
Last Modified: 16 Dec 2025
Version:  2
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